{"id":16425,"date":"2025-02-24T14:29:00","date_gmt":"2025-02-24T04:29:00","guid":{"rendered":"https:\/\/www.mtatravel.com.au\/?p=16425"},"modified":"2025-02-24T14:31:13","modified_gmt":"2025-02-24T04:31:13","slug":"dynamic-duos-mta-advisors-and-their-executive-assistants-making-magic-happen","status":"publish","type":"post","link":"https:\/\/www.mtatravel.com.au\/dynamic-duos-mta-advisors-and-their-executive-assistants-making-magic-happen\/","title":{"rendered":"Dynamic Duos: MTA Advisors and their Executive Assistants making magic happen"},"content":{"rendered":"

Dynamic Duos: MTA Advisors and their Executive Assistants making magic happen<\/h1>\n
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Success in travel isn\u2019t just about expertise\u2014it\u2019s about the right support. For MTA Platinum Elite advisor Wendy Summerlin, working with MTA Executive Assistant Julia Bond has transformed her business, streamlining operations and enhancing work-life balance.<\/p>\n<\/div>\n<\/div>\n

For<\/span>\u00a0<\/span>MTA<\/a>\u00a0<\/span>advisors, success is more than expertise in travel\u2014it\u2019s about having the right support to manage client demands, grow their business, and maintain work-life balance.<\/span>\u00a0<\/span>MTA<\/a>\u00a0<\/span>understands that thriving in today\u2019s industry requires more than just technology and supplier relationships; it requires real, human support.<\/span><\/div>\n
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That\u2019s why MTA\u2019s Executive Assistance team is an invaluable resource, providing dedicated operational support at no additional cost to Platinum Elite advisors.<\/p>\n

For MTA Platinum Elite advisor Wendy Summerlin, her partnership with MTA Executive Assistant Julia Bond has been nothing short of transformative.<\/p>\n

A Game-Changer for Work-Life Balance<\/h4>\n
\"Wendy
MTA Platinum Elite advisor Wendy Summerlin travelling with her husband.<\/figcaption><\/figure>\n

For Wendy, having Julia as part of MTA\u2019s Executive Assistance team has completely redefined how she manages her workload.<\/p>\n

\u201cWhere do I start with that? Invaluable. Having Julia has changed the number of hours I work, and without this, I would have no work-life balance,\u201d Wendy shares. \u201cBut more than that, she provides another set of competent eyes on my work\u2014someone to share decisions with. I love it.\u201d<\/p>\n

Having a trusted partner to share the load means Wendy can focus on what she does best: creating incredible travel experiences for her clients.<\/p>\n

Systems That Drive Success<\/h4>\n

Behind every well-run business is a well-structured system. Wendy and Julia have developed a refined, organised workflow to keep everything on track.<\/p>\n

\u201cJulia has an efficient task list she updates daily, adding and removing as needed. It\u2019s colour-coded by priority, which keeps everything crystal clear. With this level of organisation, nothing falls through the cracks, ensuring a seamless experience for me and my clients.\u201d<\/p>\n

For Julia, stepping in to support Wendy and her clients has been a process of learning and adapting.<\/p>\n

\u201cSince July 2023, I\u2019ve had the opportunity to learn about Wendy, her business, clients, and preferences, allowing me to support her effectively. Every Platinum Elite is unique, and building trust and systems takes time and effective communication.\u201d Julia shares. \u201cThe better the communication and teamwork, the better the outcome. When both parties embrace feedback and growth, the results are exceptional!\u201d<\/p>\n

Building Trust Through Communication<\/h4>\n
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\"Julia
Julia at Angkor Wat in Cambodia.<\/figcaption><\/figure>\n<\/div>\n

Trust is essential in any working relationship, and Julia acknowledges that open and respectful communication is the backbone of their collaboration.<\/p>\n

\u201cThe backbone to building trust is open and respectful communication. This has allowed me to get to know Wendy and how she operates, as well as getting to know her expectations and the expectations of her clients.\u201d<\/p>\n

Wendy echoes this, explaining that trust was her biggest concern at the start.<\/p>\n

\u201cTrust\u2014that\u2019s it. It was hard to let go at first, but now? No problem. Her work is great. She has strengths, and I have mine. Lucky for me, she\u2019s strong where I am not!\u201d<\/p>\n

Going Beyond the Job Description<\/h4>\n
\"Wendy
Wendy dining with her husband.<\/figcaption><\/figure>\n

True support means stepping up when it matters most. For Wendy, one moment stands out as an example of Julia\u2019s dedication and commitment.<\/p>\n

\u201cI had been working on this tricky booking for weeks. Julia was right there with me, keeping track of every update. While I was away, she was emailing me with progress, determined to have it wrapped up before I got home. Due to changes on the client\u2019s side, it wasn\u2019t possible\u2014but Julia gave it everything she had to try and make it happen. That\u2019s the kind of dedication she brings.\u201d<\/p>\n

For Julia, the reward is knowing she\u2019s making a tangible difference in Wendy\u2019s business and personal well-being.<\/p>\n

\u201cI love knowing my work makes a difference\u2014that Wendy has better work-life balance because of it. Being an extra resource and a second pair of eyes for her is truly rewarding.\u201d<\/p>\n

A Unique Support Model That Sets MTA Apart<\/h4>\n

MTA\u2019s Executive Assistance program is more than just an administrative service\u2014it\u2019s part of the company\u2019s broader philosophy of ensuring advisors feel fully supported in every aspect of their business.<\/p>\n

\u201cMTA differs in their approach because they invest in areas where advisors need the most support. They understand the evolving travel industry and set new standards for service. Even though our advisors work remotely, they\u2019re never alone\u2014they have an entire head office team supporting them.\u201d<\/p>\n

From famil leave coverage to ongoing business support, the Executive Assistance team ensures that advisors can take time off when needed, maintain client service excellence, and continue growing their businesses without sacrificing personal well-being.<\/p>\n

A Travel Essential You Can\u2019t Pack<\/h4>\n
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\"Wendy
Wendy and her husband getting ready for an adventure.<\/figcaption><\/figure>\n<\/div>\n

When asked about the one thing she can\u2019t travel without, Wendy didn\u2019t hesitate: \u201cJulia!\u201d<\/p>\n

For advisors at MTA, the support doesn\u2019t stop at booking systems and supplier contracts\u2014it\u2019s about real, human support that allows them to do their best work. And for advisors like Wendy, having an Executive Assistant like Julia makes all the difference.<\/p>\n

From day one, all MTA Advisors have access to the Travel Assistance team at no additional cost. Whether they\u2019re away on a famil, taking well-earned leave, or recovering from illness, this team provides essential support and is one of MTA\u2019s unique service offerings.<\/p>\n

For Platinum Elite Advisors, this support goes even further with the Executive Assistance Team, offering up to 20 hours per week of dedicated assistance from an experienced in-house travel advisor, helping them manage their workload, enhance client service and importantly to maintain a better work-life balance.<\/p>\n

For more information, visit\u00a0<\/span>mtatravel.com.au\/joinus<\/a>.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

Dynamic Duos: MTA Advisors and their Executive Assistants making magic happen Success in travel isn\u2019t just about expertise\u2014it\u2019s about the right support. For MTA Platinum Elite advisor Wendy Summerlin, working with MTA Executive Assistant Julia Bond has transformed her business, streamlining operations and enhancing work-life balance. For\u00a0MTA\u00a0advisors, success is more than expertise in travel\u2014it\u2019s about<\/p>\n","protected":false},"author":8,"featured_media":16430,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"none","_seopress_titles_title":"","_seopress_titles_desc":"","_seopress_robots_index":"","_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[162,158,57,160],"tags":[],"class_list":["post-16425","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","category-holidays","category-home-page-news","category-luxury"],"publishpress_future_action":{"enabled":false,"date":"2026-01-17 23:54:13","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"category","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.mtatravel.com.au\/wp-json\/wp\/v2\/posts\/16425","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mtatravel.com.au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.mtatravel.com.au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.mtatravel.com.au\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mtatravel.com.au\/wp-json\/wp\/v2\/comments?post=16425"}],"version-history":[{"count":2,"href":"https:\/\/www.mtatravel.com.au\/wp-json\/wp\/v2\/posts\/16425\/revisions"}],"predecessor-version":[{"id":16431,"href":"https:\/\/www.mtatravel.com.au\/wp-json\/wp\/v2\/posts\/16425\/revisions\/16431"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.mtatravel.com.au\/wp-json\/wp\/v2\/media\/16430"}],"wp:attachment":[{"href":"https:\/\/www.mtatravel.com.au\/wp-json\/wp\/v2\/media?parent=16425"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.mtatravel.com.au\/wp-json\/wp\/v2\/categories?post=16425"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.mtatravel.com.au\/wp-json\/wp\/v2\/tags?post=16425"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}